Customer Service is only the beginning.
Teamwork made simple.
Change your business forever.
Realize your ideas.
“There’s nothing wrong with staying small. You can do big things with a small team.” —Jason Fried, Basecamp founder
How it started.
Premergency was founded in 2008 by Dean DiMonte. Dean has always had a passion for helping people and for life-long learning. These two values grew to be the foundation of Premergency today.
For over 20 years prior to Premergency, Dean worked as an Advanced Care Paramedic in Ontario. Being a paramedic has high demand for patient care success, and therefore requires ongoing training. As a demand for training grew, Dean began developing both in-class and distance education programs for the emergency services sector. By using his experience and training pedigree, he began to expand services into all sectors of business. He soon realized that Premergency's brand and discipline could be expanded globally utilizing web-based technologies. Premergency's roots were born from its customer service value and passion for creating scenario based training.
As Premergency grew, customers were in demand of value added services. The addition of in house personnel to manage our dedicated server technology, graphic design and client success teams directly attribute to our customer success.
Together, we are what makes up the Premergency team. In reality, we are a group of individuals with diverse talents, who come together to produce phenomenal results that helps increase the value of companies. Our core values are integrity, trust, innovation, committment, and passion! We love what we do! Reach out to us and you’ll see how we can help change your business forever.
We'd love to hear from you!